At the time of online transaction PROGCAP may receive excess money due to multiple debits to user Card / Bank Account as part of technical error OR user’s account being debited with excess amount in a single transaction due to technical error. For any payment refund related queries/requests/concerns customer can contact us through any of the following channels -
Customer has to provide us following details so that his/her request can be processed at the earliest-
Refund Related Details
Refund request will be processed only if-
Refunds will be done through NEFT/RTGS/IMPS only within 7 working days.
Customers need to claim the refund amount within 15 days from the date of payment made.