At the time of online transaction PROGCAP may receive excess money due to multiple debits to user Card / Bank Account as part of technical error OR user’s account being debited with excess amount in a single transaction due to technical error. For any payment refund related queries/requests/concerns customer can contact us through any of the following channels -
Call us on +91-8929124124
Email us at support@progcap.com
Write a request letter and send it to our below mentioned registered office address: C-3, Block C, Qutab Institutional Area, New Delhi, Delhi-110016
Customer has to provide us following details so that his/her request can be processed at the earliest-
Transaction Details
Refund Related Details
Refund request will be processed only if-
Refunds will be done through NEFT/RTGS/IMPS only within 7 working days.
Customers need to claim the refund amount within 15 days from the date of payment made.
Progcap(Desiderata Impact Ventures Private Limited) is an award-winning financial technology firm that aims to revolutionize the path of providing financial access to underserved segments of the Indian retail economy and empower promising enterprises with capital for progress. We work across the entire retail ecosystem and supply chain with our end-to-end financial services and solutions.
